Thursday, August 11, 2011

My TouchPad Today: QVC "Made it Right". Who's Next?

Now that QVC has "made it right" by rebating $100+  to TouchPad early adopters, will any of the other large retailers step up and do the same thing for their customers?

Obviously, QVC and other retailers are under no obligation to make a rebate like this, but it does make some sense to do it on a couple of fronts. 

It is...
  • probably cheaper in the long run to be out in front of the purchasers who will be asking for rebates and/or making returns.
  • a goodwill gesture which will pay dividends to them at a later date.

Beyond those reasons, I'm just happy because it brings some additional public attention to HP's shabby handling of the the whole TouchPad affair over the past couple of months.

This certainly isn't a bad thing.

Kudos to QVC.

Hey, Jeff Bezos, will Amazon step up and also "make it right" for TouchPad early adopters?

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