Just like last week's OTA update, HP has made a step in the right direction, but there's still "miles to go".
Let's take a closer look at HP's maneuver...
My first thought was that $50 in apps was good -- I'd rather get my cash back -- but it was a step in the right direction. HP, responding to a lot of bad PR, had to do something they didn't really want to do.
My second thought was maybe this was like a business deal or a baseball trade. If both sides are unhappy, maybe it was a good deal/trade.
Then, after a bit more thought I went... Hmmmm the "upside" on this is really weighted in HP's direction, not the customer's. Early adopters are still getting the "fuzzy end of the lollipop".
- HP's will get some good PR for their "generous" gesture... And maybe make some more TP sales as a result.
- HP won't lose $50 to each early adopter. I can almost guarantee you that not all eligible customers will take advantage (either full or partial) of the offer.
- App developers will make some bucks... No problem with that, but it shouldn't be leveraged toward exonerating or excusing HP for the condition of the TP as originally released.
- The early adopter customers most likely end up with $50 dollars (or less) of software and still won't have a device that has the software and functionality that HP should have baked in at the factory.
Not fair, HP.
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